I hope you will have everything you need to enjoy your trip to Chester. This guide has lots of information and many common questions that guests ask, are found in the FAQ section.
However please get in touch if there is anything else you'd like to know or if you would like to discuss any home enhancements for your stay."
7 Steele Street, Chester, CH1 1RH
As a thank you if you booked directly through our website, you helped us in many ways so in return we have included a few extra perks:
*Curated and Personalised Experience
*Attentive Human Host & Online Concierge
*Flexible Check-In & Check-Out Times
*Special Guest Welcome Treats & Fresh Flowers
*5 Star Booking Experience
*Parking Free Parking for Direct Guests
*Best Price Promise (No Agent Add on Fees) so it saves you money
*10% Off Enhancements
7 Steel Street, Chester, CH1 1RH
We are located near the roman gardens. Travel south round the centre of Chester towards the river dee along the A5268 ring road.
Once you have passed Grosvenor Park and Chester Roman Amphitheatre this is now Pepper Street (A5268).
Turn left into Volunteer St (opposite Piccolino restaurant) then turn right into Albion St.
Steele Street is immediately on your left opposite Albion Carpark.
Enjoy the Pause Holiday Home is the grey door on the left, No.7 - (SatNav: CH1 1RH).
*Direct Booking Guests - Free Parking at the end of the road - see map for info
*Parking Passes - 24hr £5 or 2hr £2
*Free Overnight outside the house (9pm - 8am) or Free for Motorbikes (24hrs)
*Albion Parking (start of the road) - up to £10 for 24hrs & £5 on Sundays
Check IN:
If booked through an Online Travel Agent eg Booking . com or Air bnb we have a set arrival time from 5pm
If you booked directly through this site we can organise priority check-in from 3pm at no cost.
Your unique 4-digit door code will be set for your stay & sent to you before check-in.
(Place a warm palm on the black screen and the number illuminate. Tap in your 4 digits but don't forget * at the end)
If you have any problems getting into the property just give us a ring - 07813467709
We are members of PASC (Professional Association of Self-Caterers) and follow all industry standards.
We are also assessed by Quality in Tourism to be Sale, Clean and Legal.
*A fire extinguisher and first aid kit are under the kitchen sink.
*The fire blanket and fire instructions are attached to the wall near the back door.
*There are NEST wired-in smoke / Co2 alarms downstairs and upstairs, which also have nightlight sensors.
For all the latest fire assessment and risk assessments please visit Our Safety Page
If someone becomes ill or is injured during their stay please inform us straight away - 07813467709
The Bin Day is - THURSDAY and bins must be placed outside the front of the house before 8am
Week 1 - Recycling only and brown food bin
Week 2 - Recycling, Black bin & food bin
There is a calendar above the indoor bin for wk1 or wk2 collection dates.
Check OUT:
If booked through an Online Travel Agent eg Booking . com or Air bnb we hve a set check out time before 10am
If you booked direct through this site we can organise priority check out time upto 11am at no cost
Please Can You...
Ensure the house is secure before you leave.
We would also be grateful if you could...
*Put all towels in the bath
*Put rubbish outside the back
*Tell us if something is broken
Thank You
Please see our Booking Policy for late check out terms
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Why not make your stay a truly unique experience with our Extra In-House Comforts.
You can add enhancements after you've booked. We just need at least one weeks' notice from your check-in date.
Take A Look At What We can Offer
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Independent Chester
A hub of shopping, dining and entertainment across the city - up to 40% are independents.
Pedestrianised City
Guide to Chester: map of the city centre, travel information and the top attractions.
Chester Gift Card
A pre-loaded mastercard that can be redeemed in over 100 Chester city centre business.
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Chester has more than its fair share of incredible dining establishments, so luckily for us we have a choice of vegan, vegetarian, meat and more meat, puddings or good old coffee and cake, you take your pick.
Here are our favs...
Marmalade (licensed and good gluten-free menu) - Northgate Street
Flower Pot (All day brunch) - Watergate Rows
Jaunty Goat (Vegiterian) - Bridge St & Northgate St
Sweet Elements (Handmade on site - Fine Deserts) - Northgate Street
Zugers Tea Room (Swiss) - St Johns St
Fika (plant-based) - 2 City Walls
Then there is always the Chester New Market with a plethora of choices and a bustling hive of community.
There is a superb choice of restaurants in Chester, Olive Tree Brasserie, serving exquisite Mediterranean cuisine or The Moorings alongside the river dee has a British-inspired menu.
Porta - Spanish food, just done well or Shrub is a vegetarian restaurant even meat eaters will love.
Hickory's SmokeHouse - our family favorite - an authentic barbecue-style restaurant on the River Dee.
Hamayuu - a Japanese and sushi bar
GreenHouse - a European tapas bar.
Pink Lettuce - a plant-based restaurant with a fun twist on classic dishes.
La Fattoria or Ristorante Sergio - perfect go-tos for Italian classics and are family-friendly.
Just-Eat and Deliveroo offer a wide range of take aways across the city but here are a few our family likes:
Ruan Orchid (Thai)
14 Lower Bridge St, Chester CH1 1RS
01244 400661
Koconut Grove (Indian)
Ethos Court, City Rd, Chester CH1 3AT
01244 325888
Burger Shed (American)
41 Bridge St, Chester CH1 1NQ
01244 311369
Chip'd (Dutch Chips)
Northgate Street
Tesco Express
2 Pepper St, CH1 1DF
Mon to Sun: 7am-8pm
There is definitely a lot to choose from here in this small city of Chester catering to lots of tastes. Here are a few we want to shout about.
Prohibition - the secret (not secret) little old-fashioned cocktail bar
The Love Shack - 90’s hip hop & rnb cheeki tiki cocktails with snacks
Brewery Tap - traditional pub serves a wide variety of cask and keg beers.
The Venetian, an Italian-style Cichetti and Lounge bar in Rufus Court near Alexandar's a live music and comedy bar.
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Boots Pharmacy
47-55 Foregate St, Chester, CH1 1NA
T: 01244328421
(Mon - Sat ) 8.30am-6pm
(Sun) 11am-4pm
Northgate Medical Centre
1st Floor, Fountains Health, Delamere Street, Chester, Cheshire, CH1 4DS
Tel: 01244 385553
(Mon-Fri) 8am-6.30pm
Out of Hours (Chester) - see Chester Countess Hospital
Countess of Chester - 24hr A&E
Liverpool Road, Chester, CH2 1NR
T: 01244 365000
The phone line is operational from 8am to 8pm, seven days a week.
Out Of Hours: 0300 123 7743
Chester Dental Clinic
Belmont House, 2 Volunteer St, Chester, CH1 1RG
T: 03303335364
(Mon-Fri) 9am-5.30pm
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If you are not sure how something works in the house, we have added all the basic information.
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Just give us a call if you are unsure, Paula - 07813467709
We have a flexible booking and cancellation policy.
For more details please see Our Booking Policy
Yes, please let us know at the time of booking and if we can accommodate we will.
Standard Book Direct Check-In time is 3pm
Standard Book Direct Check-Out time 11am
Our deep clean takes around 4 hours to complete (all being well) so bear this in mind.
Early Check-In, before 1pm we will have to charge the nightly rate as we won't be able to accommodate a booking the night before.
Late Check-Out, anytime after 1pm we will have to charge the nightly rate as we won't be able to accommodate a booking that night.
We offer a deep 'check -in' clean which is included in your booking cost.
Our cleaners are trained to our high standards and have a thorough checklist to ensure the cleaning is executed carefully.
Damages and faults are also noted, recorded & rectified. Cleaner's working hours are 9am to 5pm and the full cleaning process takes between 4-5 hours.
It is a 3-step process: Clean - Disinfect - Sanitise
To read more please see Our Cleaning Policy
Enjoy the Pause received 76% 'Green REST' in its first REST assessment(2020)
Responsible, Environmental and Sustainable Tourism (REST)
Environmental - high energy efficient goods, green gas and electric, energy saving divices, eco toileteries and cleaning products, clear recycling processes, minimal plastic used, upcycled furniture.
Yes we offer a large fluffy bath towel per guest and additional 2 hand towels in the bathroom.
We do however have a washer dryer and laundry supplies in the kitchen that guests can use at their convenience.
Both beds will be made up before arrival with soft cotton mattress toppers, covers and quilt covers, pillow cases and large back rest cushions.
For a small fee we can provide:
Parking passes 2hr £2 & All Day £5 each
Extra coffee pods £5
Bath robes £5 each
Laundary Change Over £40
House Keeping £40 (2 hour clean)
and much more... Enhance Your Stay
We can offer a range of wellness services which include:
*local concierge recommendations
*in house yoga or pilates instruction
*mindful activitys around Chester
and much more... Enhance Your Stay
If you have something in mind please get in touch and we can create and cost a package just for you.
The house was decorated with calming, muted, and matte colours. As much natural light as possible which can be toned down with blinds and nets. Dimmable lighting, soft surfaces, rounded corners, good wifi for multiple devices and a secure back garden.
Due to the townhouse style of the property, we do have a step into the property (both the front door and back door) and an internal single flight of stairs up to the bathroom and bedrooms.
The step into the property is 300mm high, the back door has 2 steps both 150mm down. The internal stairs have a handrail on both sides.
The ground floor is all open plan with no steps between areas.
Access into the property is via a light-up keypad but if vision is a problem we can provide a sterilised key fob for your stay. The heating is controlled via a NEST dial on the wall with a large display.
The smoke / CO2 alarms both upstairs and downstairs have sensor nightlights to aid nighttime movement. There are also additional sensor nightlights on the stairs. You can increase or decrease the level of light to suit your stay on each device.
Also within the property, there is an extra internal doorbell with an adjustable ring volume.
If there is anything extra that you require to make your stay more comfortable please get in touch with us.
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7 Steel Street, Chester, CH1 1RH
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