Do you offer Long Stay Discounts?

For all bookings, our discounts are automatically applied to your date choice and length of stay sellected. 7+ days = 10% off 14+ days = 20% off 30+days = 35% off Please see <a value="https://portal.freetobook.com/reservations?w_id=40491&w_tkn=Y3G69gdPqQV2D9f9ibf1QjKlKDoH53PXh9i8sOQbUAuuVR2fqopxiWE7KY5bE" label="" type="url" target="_blank" href="https://portal.freetobook.com/reservations?w_id=40491&w_tkn=Y3G69gdPqQV2D9f9ibf1QjKlKDoH53PXh9i8sOQbUAuuVR2fqopxiWE7KY5bE" data-runtime-url="https://portal.freetobook.com/reservations?w_id=40491&w_tkn=Y3G69gdPqQV2D9f9ibf1QjKlKDoH53PXh9i8sOQbUAuuVR2fqopxiWE7KY5bE">Our Availability

How do I Change or Cancel my Booking?

We have a flexible booking and cancellation policy. Booking dates can be rearranged free of charge up to 30 days before check-in. Bookings are fully refundable upto 30 days before check-in. For more details please see Our Booking Policy

Can I change my Check In or Check Out times?

Yes, please let us know at the time of booking and if we can accommodate we will. Standard Book Direct Check-In time is 3pm Standard Book Direct Check-Out time 11am Our deep clean takes around 4 hours to complete (all being well) so bear this in mind. Early Check-In from 1pm will be charged at £30 and before 1pm we will have to charge the nightly rate as we won't be able to accommodate a booking the night before. Late Check-Out upto 1pm will be charged at £30 and anytime after 1pm we will have to charge the nightly rate as we won't be able to accommodate a booking that night.

What are your Terms and Conditions?

No Loud Noise No Smoking No Parties No Pets To read more please visit Our T&C's

What is your Cleaning Policy?

We offer a deep 'check -in' clean which is included in your booking cost. Our cleaners are trained to our high standards and have a thorough checklist to ensure the cleaning is executed carefully. Damages and faults are also noted, recorded & rectified. Cleaner's working hours are 9am to 5pm and the full cleaning process takes between 4-5 hours. It is a 3-step process: Clean - Disinfect - Sanitise To read more please see Our Cleaning Policy

What is your Environmental Policy?

Enjoy the Pause received 76% 'Green REST' in its first REST assessment(2020) Responsible, Environmental and Sustainable Tourism (REST) Environmental - high energy efficient goods, green gas and electric, energy saving divices, eco toileteries and cleaning products, clear recycling processes, minimal plastic used, upcycled furniture.

Is There Car or Bike Parking?

Free parking outside the house overnight ( 9pm until 8am) for cars/vans however a motorbike can park for free outside the house at any time. 10 minutes free during the day for car/van parking. Ideal for unpacking your car at arrival or packing your car on departure (8am - 9pm is city-centre Zone A). Parking Passes We have a limited number of guest passes avaialble. £5 for 24hr & £2 for 2hr Local CarParks 20 yards away upto £10 for 24hrs / £5 sundays (e.g. 3 night wkend booking - arrive friday 5pm leave monday 11am is roughly £20) or Leave the car at home Chester Train Station is only a 15 minute walk away and the city centre is on your doorstep

Are Towels and Bedding Provided?

Yes we offer a large fluffy bath towel per guest and additional 2 hand towels in the bathroom. We do however have a washer dryer and laundry supplies in the kitchen that guests can use at their convenience. Both beds will be made up before arrival with soft cotton mattress toppers, covers and quilt covers, pillow cases and large back rest cushions.

What Baby and Toddler Items do you have?

1 Travel Cot (any more charged at £5 each) Baby Blankets Changing Mat Baby Bath 1 Booster Chair (any more charged at £5 each) 1 Potty and Child Toilet Seat Child Step Stool Stair gate (top OR bottom on request) Various Toys, Books, Games

What house extras are available?

For a small fee we can provide: Parking passes 2hr £2 & All Day £5 each Extra coffee pods £5 Bath robes £5 each Laundary Change Over £40 House Keeping £40 (2 hour clean) and much more... Enhance Your Stay with Upgrades

What Mindful Activities do you promote?

We can offer a range of wellness services which include: *local concierge recommendations *in house yoga or pilates instruction *mindful activitys around Chester and much more... Enhance Your Stay with Upgrades If you have something in mind please get in touch and we can create and cost a package just for you.

How Accessible or Autistic Friendly is the house?

The house was decorated with calming, muted, and matte colours. As much natural light as possible which can be toned down with blinds and nets. Dimmable lighting, soft surfaces, rounded corners, good wifi for multi divices and secure back garden. Due to the townhouse style of property we do have a step into the property (both front door and back door) and an internal single flight of stairs upto the bathroom and bedrooms. The step into the property is 300mm high, the back door has 2 steps both 150mm down. The internal stairs have a handrail on both sides. The ground floor is all open plan wth no steps between areas. Access into the property is via a light up key pad but if vision is a problem we can provide a steralised key fob for your stay. The heating is controlled via a NEST dial on the wall with a large display. The smoke / CO2 alarms both upstairs and downstairs have sensor nightlights to aid night time movement. We can remotley increase or decrease the level of light to suit your stay. Also within the property there is an extra internal doorbell with an adujsable ring volumn. If there is anything extra that you require to make your stay more comfortable please get in touch with us.

Exclusive Benefits Await When You Book Direct With Us

Book Direct Benefits

When searching for airbnb options in Chester, consider the benefits of choosing accommodation and booking with them directly.

Booking your Chester city-centre holiday accommodation directly with hosts offers numerous advantages over relying on online travel agencies (OTAs) like airbnb or booking .com, vrbo or expedia.

The big advantage to booking directly can mean no OTA 'add on fees' making the cost of your Chester holiday accommodation up to 25% cheaper.

That's not all, you may be pleasantly surprised by the extra benefits booking directly gets you, just look out for the business name in listings and do a little research. Whether you're seeking a cosy apartment, city-centre base or a charming cottage, say goodbye to the OTA middlemen.

By booking directly with local hosts or property managers, you often gain access to exclusive offers, additional services, free gifts, personalised customer service and a more authentic local experience.

Find out for yourself the true essence of Chester by choosing to book your accommodation directly with us for your next holiday. Discover the charm of Chester and enjoy your ideal self catering property in the heart of the city-centre.

What to Look Out for When Booking Direct

1. Clear Cancellation Policy: Make sure you understand the host's cancellation policy before you book. What happens if you need to cancel your trip? Will you get a full refund?

2. Damage deposit: Some hosts require a damage deposit to cover any damage to the property. Make sure you understand how much the deposit is and how it will be returned to you.

3. Terms & Conditions: It's a good idea to check for clear written terms and conditions that outlines the terms of your stay. This will help to protect you in case of any disputes.

4. Guest Reviews: Check online reviews from different sources not just their own website such as OTSs, Google etc to get an idea of what to expect.

5. Payment Method: Use a secure payment method, such as a credit card, to protect yourself from fraud. What system do they use, is it online via Stripe, PayPal, Worldpay to add extra security and peace of mind.

6. Communication: Make sure you can easily communicate with the host before, during, and after your stay.

Here's What Our Guests Say

Why Book Direct with Us

When you book directly with us, you'll be able to take advantage of some great benefits that will make your stay even more special

Its Our Little Thank You

Secure Online Booking Process

Curated

Welcome Treats

Free Guest Parking

Direct Booking Guests Priority

Flexible Check-In.

Check-Out Times

Our Best Price

No Agent Fees

Attentive Human Host

and Online Concierge

Worry Free Cancellation

Policy

Elevate Your Stay

10% discount on extras

Generous Long Stay Discounts

10% off all bookings 7+ days

20% off all bookings 14+ days

35% off all bookings 30+ days

YOUR MAIN QUESTIONS

Do you offer Long Stay Discounts?

For all bookings, our discounts are automatically applied to your date choice and length of stay sellected.

7+ days = 10% off
14+ days = 20% off
30+days = 35% off

Please see Our Availability
How do I Change or Cancel my Booking?
We have a flexible booking and cancellation policy.
- Booking dates can be rearranged free of charge up to 30 days before check-in.
- Bookings are fully refundable upto 30 days before check-in.
For more details please see Our Booking Policy
Can I change my Check In or Check Out times?

Yes, please let us know at the time of booking and if we can accommodate we will.

Standard Book Direct Check-In time is 3pm
Standard Book Direct Check-Out time 11am

Our deep clean takes around 4 hours to complete (all being well) so bear this in mind.

Early Check-In from 1pm will be charged at £30 and before 1pm we will have to charge the nightly rate as we won't be able to accommodate a booking the night before.

Late Check-Out upto 1pm will be charged at £30 and anytime after 1pm we will have to charge the nightly rate as we won't be able to accommodate a booking that night.
What are your Terms and Conditions?

No Loud Noise
No Smoking
No Parties
No Pets

To read more please visit Our T&C's
What is your Cleaning Policy?

We offer a deep 'check -in' clean which is included in your booking cost.

Our cleaners are trained to our high standards and have a thorough checklist to ensure the cleaning is executed carefully.

Damages and faults are also noted, recorded & rectified. Cleaner's working hours are 9am to 5pm and the full cleaning process takes between 4-5 hours.

It is a 3-step process: Clean - Disinfect - Sanitise
To read more please see Our Cleaning Policy
What is your Environmental Policy?

Enjoy the Pause received 76% 'Green REST' in its first REST assessment(2020)

Responsible, Environmental and Sustainable Tourism (REST)

Environmental - high energy efficient goods, green gas and electric, energy saving divices, eco toileteries and cleaning products, clear recycling processes, minimal plastic used, upcycled furniture.

Is There Car or Bike Parking?

Free parking outside the house overnight ( 9pm until 8am) for cars/vans however a motorbike can park for free outside the house at any time.

10 minutes free during the day for car/van parking. Ideal for unpacking your car at arrival or packing your car on departure (8am - 9pm is city-centre Zone A).

Parking Passes
We have a limited number of guest passes avaialble. £5 for 24hr & £2 for 2hr

Local CarParks
20 yards away upto £10 for 24hrs / £5 sundays (e.g. 3 night wkend booking - arrive friday 5pm leave monday 11am is roughly £20)

or

Leave the car at home
Chester Train Station is only a 15 minute walk away and the city centre is on your doorstep
Are Towels and Bedding Provided?

Yes we offer a large fluffy bath towel per guest and additional 2 hand towels in the bathroom.

We do however have a washer dryer and laundry supplies in the kitchen that guests can use at their convenience.

Both beds will be made up before arrival with soft cotton mattress toppers, covers and quilt covers, pillow cases and large back rest cushions.
What Baby and Toddler Items do you have?
- 1 Travel Cot (any more charged at £5 each)
- Baby Blankets
- Changing Mat
- Baby Bath
- 1 Booster Chair (any more charged at £5 each)
- 1 Potty and Child Toilet Seat
- Child Step Stool
- Stair gate (top OR bottom on request)
- Various Toys, Books, Games
What house extras are available?

For a small fee we can provide:

Parking passes 2hr £2 & All Day £5 each
Extra coffee pods £5
Bath robes £5 each
Laundary Change Over £40
House Keeping £40 (2 hour clean)

and much more...

Enhance Your Stay with Upgrades
What Mindful Activities do you promote?

We can offer a range of wellness services which include:

*local concierge recommendations
*in house yoga or pilates instruction
*mindful activitys around Chester

and much more...

Enhance Your Stay with Upgrades

If you have something in mind please get in touch and we can create and cost a package just for you.
How Accessible or Autistic Friendly is the house?

The house was decorated with calming, muted, and matte colours. As much natural light as possible which can be toned down with blinds and nets. Dimmable lighting, soft surfaces, rounded corners, good wifi for multi divices and secure back garden.

Due to the townhouse style of property we do have a step into the property (both front door and back door) and an internal single flight of stairs upto the bathroom and bedrooms.

The step into the property is 300mm high, the back door has 2 steps both 150mm down. The internal stairs have a handrail on both sides.

The ground floor is all open plan wth no steps between areas.

Access into the property is via a light up key pad but if vision is a problem we can provide a steralised key fob for your stay. The heating is controlled via a NEST dial on the wall with a large display.

The smoke / CO2 alarms both upstairs and downstairs have sensor nightlights to aid night time movement. We can remotley increase or decrease the level of light to suit your stay.

Also within the property there is an extra internal doorbell with an adujsable ring volumn.

If there is anything extra that you require to make your stay more comfortable please get in touch with us.